Can I offer a discount for a review?
No. Incentivised reviews breach Google's policies and can lead to review removal or profile penalties.
Solution
I need more Google reviews.
Businesses rarely lack happy customers; they lack a habit of asking. A repeatable request built into the moment a job is completed produces far more reviews than occasional campaigns — and every review needs a reply.
The short answer
Businesses rarely lack happy customers; they lack a habit of asking. A repeatable request built into the moment a job is completed produces far more reviews than occasional campaigns — and every review needs a reply.
Symptoms you might recognise
- You have far fewer reviews than competitors.
- Your newest review is over a year old.
- Nobody in the business owns the review process.
- Negative reviews sit unanswered.
Short answer
Businesses rarely lack happy customers; they lack a habit of asking. A repeatable request built into the moment a job is completed produces far more reviews than occasional campaigns — and every review needs a reply.
Approach
How we fix "I need more Google reviews."
- 01
Pick the moment
Ask when satisfaction is highest, immediately after the work is done.
- 02
Make it one tap
A direct review link by text or email, not instructions to search for you.
- 03
Respond to everything
Every review, positive or negative, answered in your own voice.
- 04
Show them
Surface verified reviews where buying decisions happen.
Services involved
Depending on the diagnosis, some or all of these apply.
Questions people ask
Should I reply to negative reviews?
Yes. A calm, factual, non-defensive reply is read by every future customer and often matters more than the review itself.
Ready to talk about the work?
Tell us what you need and we will come back with a straight answer on whether we can help, what it would involve and what it would cost.